Privacy Policy

1. Who operates LinGift

LinGift is operated by Cooltimedia. For questions, privacy requests, or requests to access, correct, or delete personal information, contact:proyectos@cooltimedia.com

2. Scope of this policy

This policy applies to the LinGift website, user accounts, gift events, public event pages, gift reservations, emails, and related services.LinGift is available internationally in English and Spanish. Depending on your location, additional privacy rights may apply.

3. Information we collect

Account information

When you create an account, we may collect your first name, optional last name, email address, and authentication information. Passwords are processed and stored using Django’s password-hashing mechanisms and are not stored as readable text.

Event and gift information

Account holders may provide event titles, descriptions, dates, gift preferences, gift ideas, product links, estimated prices, notes, and images.

Reservation information

When a guest reserves a gift, LinGift stores the reservation status and generates a private management link. Guests should keep this link private because anyone who obtains it may be able to manage the reservation.

Communications

We process email addresses to send account activation and password-reset messages. These transactional emails are delivered through Twilio SendGrid.

Technical information

Our servers may process IP addresses, request timestamps, browser and device information, requested URLs, security events, and diagnostic logs.

Analytics and advertising information

With your consent, LinGift may use Google Analytics to understand website traffic and Meta Pixel to measure visits and successful account registrations.These services may process identifiers, browser and device information, approximate location, page activity, and cookie information. LinGift does not send names, email addresses, or other directly identifying account information through its configured analytics events.

Aggregated usage metrics

When selected public pages are viewed, LinGift may increment daily aggregate counters to understand how the service is used. These counters may include the page category, language, consent preference, and campaign parameters included in the URL, such as source, medium, and campaign.

We do not include the IP address, user account, session identifier, browser, full URL, article slug, event token, or private reservation token in these analytics records.

We use this aggregated information to evaluate LinGift’s operation, understand which content is useful, and measure the general performance of our campaigns. These records are retained for up to 395 days.

Aggregated first-party measurement

LinGift records limited, aggregated first-party usage totals to understand how public pages and campaign landing pages perform. These totals may include the date, general page category, campaign content identifier, language, cookie consent state, validated UTM campaign values, and interactions such as selecting a call-to-action or sharing option.

We do not store names, email addresses, account or session identifiers, IP addresses, user-agent strings, raw URLs, public or private tokens, or form contents in these analytics records.

Aggregated analytics records are retained for up to 395 days. Optional analytics and advertising services remain controlled by your cookie preferences.

4. Public and shared event content

Published events are accessible to anyone who possesses their public link or QR code. They are not private storage areas.Account holders are responsible for ensuring that they have the right and appropriate permission to publish event information, images, and information concerning other people, including minors.Avoid publishing sensitive personal information such as addresses, identification numbers, financial details, medical information, or private contact information.

5. How we use information

We use information to:

• Create and manage user accounts.
• Verify email addresses and recover accounts.
• Create, publish, share, and manage gift events.
• Display gift preferences and gift ideas to guests.
• Create and manage gift reservations.
• Prevent duplicate reservations and misuse.
• Operate, secure, maintain, and improve LinGift.
• Respond to support and privacy requests.
• Measure website usage and advertising effectiveness when consent is provided.
• Comply with applicable legal obligations.

Depending on applicable law, processing may be based on performing the service requested by the user, consent, legitimate interests in operating and securing LinGift, or compliance with legal obligations.

6. Cookies and similar technologies

LinGift uses necessary technologies for authentication, security, CSRF protection, language selection, and remembering cookie preferences.Optional analytics and advertising technologies are controlled by your cookie choice. More information is available in the Cookie Policy.

7. Service providers

Cooltimedia may use service providers that process information on its behalf, including:

• Google Cloud for infrastructure, hosting, storage, and related services.
• Twilio SendGrid for transactional email delivery.
• Google Tag Manager and Google Analytics for optional website measurement.
• Meta Pixel for optional advertising measurement.

These providers process information under their own terms, privacy notices, and applicable data-processing commitments:

• How Google uses information from partner sites
• Twilio Privacy Notice
• Meta Privacy Policy

8. International processing

Because LinGift and its service providers operate internationally, information may be processed in countries other than your country of residence. Where required, Cooltimedia will rely on appropriate contractual or legal safeguards for international transfers.

9. Retention

We retain account and event information for as long as reasonably necessary to provide LinGift, maintain security, resolve disputes, comply with legal obligations, and fulfill legitimate operational requirements.Public event information and reservations may remain stored while the corresponding account or event exists. Certain records may remain temporarily in backups or security logs after deletion.Users may request deletion by contacting proyectos@cooltimedia.com. Some information may be retained when required by law or necessary to protect the service and its users.

10. Security

We use reasonable technical and organizational measures designed to protect information, including encrypted HTTPS connections, password hashing, access controls, private management tokens, and restricted administrative access.No internet service can guarantee absolute security. Users are responsible for protecting their passwords, activation links, password-reset links, public event links, and private reservation-management links.

11. Your privacy rights

Depending on your location, you may have rights to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion.
• Object to or restrict certain processing.
• Withdraw consent for optional cookies.
• Request portability where applicable.
• Submit a complaint to the relevant data-protection authority.

To exercise a right, contact proyectos@cooltimedia.com. We may need to verify your identity before processing a request.

12. Children’s information

LinGift is not intended for children to independently create and manage accounts. Adults who create events concerning children are responsible for obtaining appropriate authorization before publishing their names, images, preferences, or other information.If you believe information was provided by a child without appropriate authorization, contact us so we can review and remove it where appropriate.

13. Third-party links

Gift ideas may contain links to third-party stores and websites. Cooltimedia does not control their content, availability, purchases, security practices, or privacy policies. Review the third party’s terms and privacy information before providing information or completing a purchase.

14. Sale and sharing of information

Cooltimedia does not sell personal information for monetary payment.Optional advertising technologies may involve sharing technical or event information with Meta for measurement and advertising purposes. In jurisdictions where this is legally considered a “sale,” “sharing,” or targeted advertising, visitors may reject optional advertising cookies.

15. Changes to this policy

We may update this policy when LinGift’s features, providers, or legal obligations change. The current version and its review date will be published on this page.

16. Contact

For privacy questions or requests:Cooltimedia proyectos@cooltimedia.com